Our Logistics solution significantly improve customer service by tracing the status of shipments, providing flight details and movement updates, keeping customers informed about space available. It processes proceeding documentation such as AWBs, Load plan, labels, and other more functionality.
Few key features of Logistics Solutions
- Requirement analysis and solution finalization
- Change management (from traditional email to a modern and customized CRM model)
- Salesforce Service Cloud case management
- Implementation of Email-to-Case and Web-to-Case
- Introduction of Chatter functionality (for company-wide collaboration as well as case-basis updates)
Logistic Features
- AWB Database with advanced Search
- AWB Management
- Booking details
- Piece details (automatic chargeable weight calculation)
- Track and trace messages
- AWB Tracking
Logistic Features
- AWB Stock management
- Warehouse processing
- Pallets Management
- Attaching documents to AWB
- AWB Proforma invoicing, marking as paid
Logistic Management
- AWB Printing
- AWB Labels Printing
- Advanced AWB Revenue & Cost calculation with Reports
- Advanced AWB Reports