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Salesforce Service Cloud is customer service software that helps to make customer support quick and efficient. And it does so in multiple ways.
increase in customer retention
increase in sales revenue
faster case resolution
Source: Salesforce.com Customer Relationship Survey
Salesforce Sales Cloud
The aim of Salesforce Sales Cloud is to automate the sales process, assisting both sales managers and reps. Relevant Sales Cloud features help to create a well-structured sales process, show how it’s followed, provide extensive customer details and maintain efficient customer communication via multiple channels. And if properly administered, configured or customized, Sales Cloud can bring your sales more value.
increase in sales productivity
increase in agent productivity
increase in the opportunity win rate
Source: Salesforce Customer Success Metrics Survey
Complete Patient View, Smarter patient management, connected patient engagement.
Engineering Square is a Salesforce Marketing Cloud Partner and can help you drives customer success through demand generation by using comprehensive digital salesforce marketing automation and analytics services.
Engineering Square’s Salesforce Marketing Cloud Consultants and specialists leverage and then optimize the Salesforce Marketing Cloud platform to ensure customers elevate their marketing effectiveness, generate high quality sales-ready leads and accelerate their return on investment.
Use our Salesforce Marketing Cloud services to harness the demand generated from your Marketing Cloud and develop initiatives to increase your competitiveness through our various end-to-end offerings.
A Certified Salesforce Market Cloud Partner can help your business successfully implement Salesforce Marketing Cloud for its customers.
Engineering Square is a Pardot Implementation specialist and can help you drives customer success through demand generation by using comprehensive digital Pardot marketing automation and analytics services. Use our Pardot Implementation services to catch the demand generated from Salesforce Pardot and develop initiatives to increase your competitiveness through our various range of services.
Engineering Square Salesforce team can help enterprises integrate their Salesforce solution to other cloud/on-premise applications using both cloud APIs and/or middleware. Engineering Square conducts a thorough Discovery Phase and assessment, one of Engineering Square Salesforce Architects designs the customised integration and our team then implements by the following steps:
Salesforce Lightning™ is the latest update in complete Salesforce user interface environment. The new design extends the Salesforce ambient user experience from mobile devices to desktop and Visualforce pages. The catch is that you have to make your Salesforce instance lightning-ready to fully utilize the UI/UX. You would have to redo lots of customization, workflows, reports and dashboards, apps, and Visualforce pages.
The good news is that we have mastered Lightning™ user experience for you.
We build beautiful mobile-ready Salesforce® apps and features using Salesforce Lightning™ Components. We make your Salesforce instance Lightning-ready.
Are you thinking of transforming your business? Have you recently purchased Salesforce Sales or Salesforce Service Cloud? Do you know the Lightning features that power the new CRM?
Salesforce accelerates your workforce productivity and enhances customer collaboration and ultimately their satisfaction. Organisations need to experience it to realize how much the software handles and how much time frees you up to be able take on and convert more opportunities!
Engineering Square is a Salesforce Implementation Company with a team of experienced consultants and implementation leads which will take you through Salesforce journey step by step. Our mantra is to eliminate the complexities, remove bottlenecks, provide a cost-effective service and quickly minimise risks in implementing your CRM solution. Our team of Salesforce Implementation Consultants will ensure streamlined business processes, identification of Salesforce features that can be used and many more that almost instantaneously reflect positively of your ROI.
Salesforce® is a highly customizable and extendable solution. To properly utilize its potential, it’s important to strategize and plan how exactly you can use all its features and how you can implement your business specific workflows in the solution. A properly planned and implemented solution can save a lot of time and resources.
We here at Engineering Square are experienced Salesforce® implementation partners and have expertise in helping organizations make more out of their Salesforce® instance.
When to choose salesforce for your business?
Every business has its own unique set of challenges. Even though Salesforce® can be used to overcome any challenge, it may not be the most efficient choice. Salesforce can prove to be a big investment unless you properly plan for it.
Drawing from our immense experience in Salesforce, we advise organizations in preparing their Salesforce® roadmap. We find out the best time for the business to switch to Salesforce.
Meet the smartest group of Certified Salesforce Consultants
Our range of Salesforce Consulting Services:
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ENGINEERING SQUARE is a Salesforce Consulting and Implementation company with operations in both USA and INDIA. We are a team of talented and Certified Salesforce Professionals having multi-functional, multi- industry experience.
ENGINEERING SQUARE is a Salesforce Consulting and Implementation company with operations in both USA and INDIA. We are a team of talented and Certified Salesforce Professionals having multi-functional, multi- industry experience.
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