Salesforce Administrator

Engineering Square LLC

IT Sector


  Post Date
Jun 5, 2023

 Apply Before
Jul 4, 2023

Job ID:                  1423

Job Location: Engineering Square, LLC. 13809 Research Blvd, Ste 735, Austin, TX 78750.

Roles and Responsibilities:

  • Serve as primary system administrator for the environment.
  • Maintain all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules.
  • Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports.
  • Understanding of basic triggers/Apex code knowledge
  • Sandbox environment management
  • DevOps Center and overall release management experience
  • Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience.
  • Identify unused or underutilized platform features.
  • Create a platform roadmap and define priorities, liaising with stakeholders.
  • Own the communication of any platform changes to end users and stakeholders.
  • Data management to improve Salesforce data quality, implementing rules and automation as needed.
  • Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
  • User support tickets
  • Monitor and improve user adoption and new user and ongoing user training
  • Technical documentation
  • Management of integrated applications and third-party suppliers including [e.g. Amazon Connect, Amazon PinPoint, DocuSign, Conga, etc]

Required Skills:

  • Strong Salesforce product knowledge and at least 3+ years of Salesforce Administration hands-on experience with Service Cloud, Omni-Channel, and Experience Cloud
  • Certified Salesforce Administrator and additional Salesforce certifications (e.g., Advanced Administrator, Platform App Builder)
  • Proven ability to design and implement new processes and facilitate user adoption.
  • Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity.
  • A documented history of successfully driving projects to completion.
  •  Strong technical skills, including proficiency in Salesforce configuration, workflows, process builder, validation rules, and data management.
  • Knowledge of Salesforce integrations and experience in working with APIs and data synchronization
  • Expertise with data analytics and reporting tools within Salesforce (e.g., Reports and Dashboards)

How to Apply: Submit your resume to mentioning the ‘Job ID’.